Privacy Policy

Introduction

We are committed to protecting your privacy and handling your personal data with the highest level of security and transparency. This Privacy Policy explains in detail the practices we follow for data collection, processing, and storage in compliance with Indian law. We believe that your trust is earned through clear and honest communication regarding how your data is managed. Our policies are regularly updated to reflect the latest regulatory requirements and technological advances.

Data Collection and Methods

Our website employs state-of-the-art tools to automatically collect technical information such as your IP address, browser details, device type, and access timestamps. Additionally, when you voluntarily provide personal information through forms, we collect details such as your name, email, and contact number. These processes are designed to be secure and efficient. We only gather the data that is necessary to enhance your user experience and to operate our services smoothly.

Purpose of Data Processing

The primary purpose of processing your data is to tailor your experience on our website and to ensure the efficient delivery of our services. We also use the data for internal analytics, which help us improve our offerings and meet legal obligations. Every piece of data is processed with the intention of enhancing service quality. We strictly adhere to the principle of using data solely for specified and legitimate purposes. Our approach is both user-centric and compliant with legal standards.

Legal Basis for Data Handling

All data processing is carried out in accordance with the IT Act, 2000 and other relevant Indian regulations. Your use of our website constitutes your implicit consent to our data collection and processing practices. We ensure that all actions taken with your personal data have a valid legal basis and are documented appropriately. Our commitment to legal compliance reinforces your trust in our practices. Any changes in legal requirements will be promptly reflected in our policy.

Data Security Measures

We implement rigorous security protocols, including encryption, secure server infrastructure, and controlled access, to protect your personal data. Regular security audits and updates ensure that our systems remain robust and resilient against potential threats. Our security measures are designed to prevent unauthorised access or data breaches. While we strive for complete protection, you acknowledge that no system is entirely invulnerable. Your data security is of utmost importance to us.

Use of Cookies and Tracking

Our website utilises cookies and similar tracking technologies to gather information about user behaviour and to store your preferences. These tools allow us to deliver a more personalised and seamless experience. You have full control over cookie settings through your browser, although disabling them may affect certain features of the site. We ensure that our use of tracking technologies is transparent and aligns with our privacy commitments. Your choices regarding cookies are respected throughout the site.

User Rights

You have the right to access, modify, or request deletion of your personal data at any time. We provide easy-to-use methods for you to exercise these rights via our support channels. All requests are handled in strict accordance with Indian data protection laws. Your rights are central to our commitment to transparency and accountability. We are dedicated to responding to your requests as swiftly as possible.

Third-Party Data Sharing

Your personal data is shared only with trusted third parties who are essential for the operation of our website or as required by law. Every third party involved is obligated to adhere to strict confidentiality and security measures. We ensure that the sharing is minimal and solely for the purposes of enhancing our services. Your information is never sold or used for marketing without your explicit consent. Our data-sharing practices are rigorously controlled to ensure maximum protection.

Data Retention and Deletion

We retain your personal data only for the time necessary to fulfil the purposes for which it was collected. Once the data is no longer needed, it is securely deleted or anonymised to protect your privacy. Our retention policies are designed to meet legal requirements and to minimise unnecessary data storage. Regular reviews ensure that data is disposed of responsibly. This process is central to our commitment to responsible data management.